I LOVE ROSS!!! Now let's start at the beginning. When someone suggests going to Ross to me, I have to be in the right frame of mind; ready to look through racks on tops of racks in order to find something in my size. Because sometimes that store looks like things are just thrown out of the boxes they come in and wherever they land that's where they stay. And then if or when you find something, you have to deal with super slow moving line. Today my buddy, Ann, said she needed a Christmas sweater for a party and asked me to look with her.
Christmas sweater Yash to the rescue! So off we went to Ross, which is closest to our job, only to discover they really didn't have any. Or at least any hanging in a seemingly normal place to hang. I told her since we couldn't find Christmas sweaters, then second best would be a really vibrant sweater in Christmas colors, red or green or purple, if we got desperate. We jokingly looked at some gold lame. But I told her/reminded her gold lame and sparkly tops say, Holiday party, particularly holiday evening party, not Christmas party. We went our separate ways and I saw a lively green sweater and it was under her price limit. Unfortunately I saw it when one older woman was showing it to her friend and convinced her friend to at least put the sweater in her shopping cart. NO!!!!
I checked the racks to see if I could find another sweater, like the women had. At one point, the friend looked like she was putting it back but her friend convinced to keep it. So it mocked me, laying on top of her other items like, "Ha! Ha! She might not buy me, but maybe she will and you'll never know." Evil green sweater! Then I decided to discretely recheck the racks aka follow the women hoping they would put the sweater back for just a second so I could jump on it, but no such luck.
In my search, I did find some red sweaters that were acceptable. And funny after I gave up on the green sweater and showed Ann what I found, my favorite pick being a red turtleneck type sweater, we discovered she had picked out the exact same sweater. SCORE! She also picked up a "Christmas" shirt. It was rust colored and I think had leaves on it. Uh, dudes, the reason your "Christmas" shirt is at Ross is because throwing Santa on a shirt doesn't make it Christmasy. And Santa can't be seen on a dull colored shirt. And Santa isn't a fall dude. He doesn't need to be on shirts with leaves. He's busy working during Halloween and Thanksgiving time. He needs to be surrounded by snowflakes because he's a WINTER MAN! As you can tell, I wasn't a fan of the shirt.
Once Ann made a decision I decided to hop in line since Ross is so slow. I saw a short line and ran to get in it, but the Loss Protection guy said, the line was closed but to get in line in the front. He said, the line was moving quickly. I sighed with disappointment at that statement, who did he think he was talking to a Ross newbie? I walked to the front of the store knowing we'd be spending an extra hour of our lunch in the line.
I stood in line and Ann walked up to find me behind 10 other people and went to do some more shopping. I was in it for the long haul. But to my shock and surprise, the line started moving and moving and moving. Oh my goodness, the dude was right. The line moved so quickly I let another person go in front of me because Ann was still gone.
When we got to the counter, she asked the sales clerk about the change. And the woman admitted, they started adding extra registers and cashiers a la a real store. As we walked out the store, we were amazed that it finally occurred to the executives at Ross that in order to make money you shouldn't drive away customers who get frustrated by standing for hours on end in slow moving lines. I am now a fan of Ross! Now if they could only do something about their stores' organization style.
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